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Managing Chaos:
The Disaster After the Disaster
The non-governmental sector has grown massively over the past 25 years. In
the United States there are over 600,000 non-profit corporations, of which
perhaps 3,000 are exclusively international in focus. Only a few hundred of
these comfortably fit into the category of “international relief and
development NGO”.
The “dirty little secret” of foreign aid is that governments do not employ
relief workers and rarely deliver aid directly; nor, for the most part, do
United Nations agencies. Increasingly, foreign aid provided by governments
is contracted out to non-profit NGOs and for-profit corporations. UN
agencies are increasingly using NGOs rather than member state organizations
-- which used to have first claim to UN funds.
As a result, the NGO sector is “morphing” into something resembling (in the
US, at least) the defense industry. Organizations founded as eleemosynary or
charitable institutions, whose mission statements and corporate by-laws
outlined their philanthropic purpose, are opening offices in Washington, New
York, Brussels and Tokyo. Their task is to glean new and/or unallocated
funds for their parent NGOs. This intensifies competition among NGOs without
increasing the quality of their assistance.
The recent pan-Asian tsunami produced a governmental and private sector
response of unprecedented size. Fifty-two NGO members of InterAction, a US
umbrella organization of 160 relief agencies, collected HK$4 billion for the
tsunami while the US Government has pledged an additional HK$7 billion, most
of which will be in the form of either government contracts with the NGOs
and UN agencies or in reimbursement to the US Department of Defense for
ships and helicopters.
There is also a problem with newly emerging centers of aid conflicting with
each other. The world now counts as major aid providers the US, the UN, the
European Union/European Commission, Japan, Canada, the UK, the Scandinavian
countries and now, with the tsunami, India and China. This is in addition to
private benefactors of NGOs and Red Cross agencies. All have distinct
policies and varying priorities.
While this may ultimately benefit victims of the recent tsunami and other
major disasters, the growth has not been in per capita receipt of aid by the
victims, but in which NGOs and Red Cross agencies receive the most money for
their own purposes. The American Red Cross reports over HK$2.5 billion
already in hand for the tsunami; but its annual budget for 2003/2004
included fund raising expenses of HK$1 billion and administrative costs of
HK$1.4 billion, so it is not clear how much of these new funds will actually
benefit victims.
Another aspect of the coordination problem has been the failure of already
enfeebled governments of countries affected by a disaster to be prescriptive
in outlining what is and what is not acceptable aid. Governments too often
fail to publicly state what their policies will be vis-à-vis international
aid efforts mobilized to help their citizens. In Sri Lanka, for example, the
government has complained loudly about Christian missionaries and
Scientologists evangelizing among Hindu, Buddhist and Muslim disaster
victims; but it has yet to eject any of these groups from the country. Sri
Lanka was also late in outlining what is and is not acceptable material aid
and, as a result, received such items as winter clothing, outdated
pharmaceuticals and even Viagra.
There needs to be vastly improved coordination after a disaster on many
fronts. A Standard Operating Procedure (SOP) would include the
following:
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Governments should hold off accepting any and all aid deliveries to affected
areas which are not related to the immediate rescue of persons in distress
until they and/or an international assessment mission has been completed
(this can be done within 72 hours). The results of the initial assessment
should inform what will and will not be acceptable aid and this should be
disseminated worldwide.
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Bi-lateral and multi-lateral governmental donors should speak to each other
first before making their own arrangements with affected-area governments to
avoid duplication of effort and being manipulated by desperate governments.
The competition for tsunami aid-giving by various governments was unseemly.
Most of the pledges are unlikely ever to be fulfilled.
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NGOs and other non-state actors should renew efforts to cooperate before
sending material aid and personnel to an affected area. Once there, local
NGOs should be acknowledged as the main actors and be given the majority of
the resources raised so aggressively by the foreign NGOs descending upon
them.
Asia’s growing philanthropic profile can benefit from not repeating the
mistakes of the rest of the world.
The substance of this article formed the basis of a presentation at the
recently held “International Conference on Issues Relating to Disaster
Management: Challenges for Governance Reform in Asia" organized by the
School of Law, City University of Hong Kong.
Mr Richard M. Walden, is Executive President & CEO, Operation USA, an
international relief and development agency operating for 25 years. He can
be contacted at rwalden@opusa.org
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